Privacy Policy :)
Your privacy matters to us, and we’re dedicated to keeping your personal information safe. This Privacy Policy explains what we collect, how we use it, and how we protect your details when you shop with us online in Victoria, Australia.
What Information We Collect
When you visit our site or make a request, we might collect a few pieces of information:
Personal Information: Like your name, email address, delivery address, phone number, and payment details when you place an order.
Browsing Information: Details about how you use our site, such as your IP address, browser type, the pages you view, and how long you spend with us.
Cookies: Small files stored on your device that help us remember your preferences and improve your experience on our website.
Here’s what we do with your info:
Processing Orders: We use your details to get your orders ready and deliver them to your door.
Improving Our Services: Your feedback and browsing habits help us make our website better and bring you products you’ll love.
Staying in Touch: We might send you updates about your order, special deals, or news about our products. You can opt out of these messages anytime.
Keeping Things Secure: We use your info to protect our site and your data from any bad actors.
Sharing Your Information
We take your privacy seriously and don’t sell your information. However, we may share your details with:
Trusted Service Providers: We work with third parties to process payments, deliver your goodies, and manage our website. They only get the information they need to do their job.
Legal Obligations: If the law requires it, we may need to share your information to comply with legal requests or protect our rights.
How We Keep Your Information Safe
Your security is our priority. We use encryption and secure payment processing to keep your personal information protected. Just a heads-up, while we do our best, no method of online transmission or storage is completely foolproof.
Your Choices & Rights
You have control over your information:
See Your Info: Want to know what details we have about you? Just ask!
Update or Correct: If anything’s out of date or incorrect, let us know, and we’ll fix it.
Delete Your Info: You can request that we delete your personal information unless we need to keep it for legal reasons.
Cookies and Tracking
We use cookies to make your experience with us even better. You can manage your cookie settings through your browser, but keep in mind that disabling cookies might affect how our site works for you.
Kids’ Privacy (:
Our site isn’t meant for children under 13 :( We don’t knowingly collect information from kids under 13, and if we find out that we have, we’ll delete it right away.
Changes to This Policy
We might update this Privacy Policy from time to time to reflect changes in our practices or the law. We’ll let you know about any big changes by posting the new policy on our site.
By using our website, you agree to this Privacy Policy.
Thanks for trusting us with your information! (And reading all of this)
Simmering Food Strategies
Transforming hospitality experiences with authenticity.
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